Step 1: Send deletion request

Email us: Send an email to dataprivacy@babynaps.com from the email address associated with your BabyNaps account.

Include Information: In your email, provide:

• Your full name
• The email address linked to your BabyNaps account
• Any additional details aiding in identifying your account (e.g. user ID)

Step 2: Verification process

Verification Check: For security, we'll reach out to you via email to verify your identity and ensure that the deletion request is legitimate.

Step 3: Data deletion timeline

What We Remove: Upon successful verification, we will proceed to delete the following types of data associated with your account:

• Account information (name, email, userID etc)
• Preferences and settings
• Usage history, activity logs and saved data

Deletion Timeframe: Please allow up to 30 days for the complete removal of your identified data from our systems.

Additional information

Backup data: While we aim to delete your data promptly, please note that it might still exist in our backups for a limited time due to technical requirements. However, this data will not be accessible or used.

Support or questions: For any questions or concerns about data deletion, contact our support team at support@babynaps.com.

Your privacy matters to us

BabyNaps is committed to safeguarding your privacy and ensuring that your personal data is handled securely and responsibly. For a comprehensive understanding of how we handle your data, you can read our Privacy policy. This polcy outlines in detail how your information is managed and protected.