FAQ

Frequently asked questions

Here you'll find the questions parents send us most often about BabyNaps and baby sleep. Can't find your answer? Drop us an email and we'll help you out.

Free access and subscriptions

Answers to questions about free access, subscriptions, payments, and cancellations.

Using the app

Help with creating an account, getting started, and using BabyNaps.

The sleep schedule in BabyNaps

How the sleep schedule works and adjusts throughout your baby’s day.

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Frequently asked questions

Free access and subscriptions

Can I try BabyNaps for free?

Do I need to cancel my free access?

What subscription options are available?

Will my subscription renew automatically?

How do I cancel my subscription?

What happens after I cancel my subscription?

Using the app

What can I track in BabyNaps?

How do I log a nap?

Can I add or edit a nap later?

How do I use the night timer and log night wakings?

Can my partner and I use the same account?

The sleep schedule in BabyNaps

How do I know when my baby needs to sleep?

How is my baby’s sleep schedule created?

Are the recommendations personalised?

Does the schedule adjust throughout the day?

Does my baby need to fall asleep at the exact recommended time?

What happens if my baby doesn’t fall asleep at the planned time?

Can I use BabyNaps with a newborn?

What should I do if my baby was born prematurely?